Faisal Adi Negara I, Dharmaraga Alkahfi B, Rumbiati. Analysis of the Influence of Service Quality on Public Satisfaction Among Users of Public Service Innovations in Penukal Abab Lematang Ilir Regency: Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Masyarakat Pengguna Inovasi Pelayanan Publik di Kabupaten Penukal Abab Lematang Ilir. jop [Internet]. 2025 Jun. 30 [cited 2026 Jun. 10];1(1):1-9. Available from: https://jurnalbridapali.palikab.my.id/index.php/jop/article/view/1