FAISAL ADI NEGARA, Imam; DHARMARAGA ALKAHFI, Bayu; RUMBIATI. Analysis of the Influence of Service Quality on Public Satisfaction Among Users of Public Service Innovations in Penukal Abab Lematang Ilir Regency: Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Masyarakat Pengguna Inovasi Pelayanan Publik di Kabupaten Penukal Abab Lematang Ilir. Jurnal Optimis, [S. l.], v. 1, n. 1, p. 1–9, 2025. DOI: 10.66996/jop.v1i1.1. Disponível em: https://jurnalbridapali.palikab.my.id/index.php/jop/article/view/1. Acesso em: 10 jun. 2026.